Orders can be canceled within 24 hours of placement without any charges.
If a cancellation request is made after 24 hours but before the order has been shipped, a cancellation fee of 20% of the order value may be applied, reflecting the costs incurred in preparing the order.
Process for Cancellations: To cancel an order, customers should immediately contact customer support via phone or email. The team will assist with the cancellation and provide information about any potential charges.
Exceptions: Orders that have already been shipped cannot be canceled; instead, customers should follow the return process once they receive the item. Custom-made or personalized items cannot be canceled once production has started due to the bespoke nature of these products.