Eligibility and Scope
This policy applies to all our customers including retailers, event organizers, and individuals looking to
purchase large quantities for events such as weddings, corporate gifts, or other special occasions.
How to Place a Bulk Order
Contact Our Sales Team: To place a bulk order, please contact our dedicated sales team via email at
[Bulk Sales Email] or phone at [Bulk Sales Phone Number]. Our team will guide you through the
selection process and provide detailed information about the options available.
Consultation Service: We offer a personalized consultation service to discuss your specific needs,
customization options, and delivery schedules.
Discounts and Pricing
Tiered Pricing: Discounts on bulk orders are available and depend on the quantity and types of items
ordered. Our tiered pricing structure will be provided during your consultation.
Custom Quotes: Pricing for bulk orders may vary based on customization requirements and the current
prices of materials. A custom quote will be prepared for your order after the initial consultation.
Payment Terms
Deposit: To secure the production, a non-refundable deposit of 50% of the total order cost is required
at the time of order confirmation.
Final Payment: The remaining balance must be paid prior to shipment of the order.
Production and Delivery Time
Production Time: Bulk orders require additional time for production. The estimated production time
will be provided during the consultation and depends on the complexity and quantity of the order.
Delivery Arrangements: Delivery times can vary based on the destination and shipping method chosen.
Specific details will be arranged and confirmed during the ordering process.
Cancellations and Modifications
Cancellations: Bulk orders can be canceled within 24 hours of placing the order without incurring
additional charges beyond the loss of the deposit.
Modifications: Any changes to the order, including adjustments to the design or quantity, must be
requested within 36 hours of the order confirmation. Modifications are subject to approval and may
affect the final price and delivery time.
Returns and Exchanges
Due to the customized nature of bulk orders, returns and exchanges are generally not accepted.
Exceptions may be made in the case of defective items or incorrect shipments, which must be reported
within 48 hours of receipt.
Legal and Compliance
Compliance with Laws: All bulk orders must comply with local and international laws regarding the
purchase and shipment of goods.
Resale Restrictions: Resellers are required to adhere to the brand guidelines provided by Galaxy Jewels
to maintain the integrity and image of the brand.
